What's This Page For?
If you already opened a case and have username/password access, please go to the Arkeia Technical Support Ticket System page.
Customers on current support contracts are invited to use our Technical Support Portal which records both all user inquiries and responses from our technical support engineers.
In the case, you did not find the appropriate answer to your technical question, please fill out this form completely so we can direct your request to our most appropriate technical support engineer.
Contact details in bold are mandatory; while we ask for your phone number, most communication will transpire through the Ticket System’s web portal. Please pay special attention to your description of the problem. The greatest delay in resolving issues results from incomplete environment and usage descriptions. Provide as much relevant information as possible to accelerate our diagnosis process.